Privacy Policy

This page describes how FinancialTrackr, including FinancialTrackr affiliates ("we", "us", "our"), processes the personal information we collect about our users, whether they are an individual or an organization ("user", "you", "your") of our mobile application and related services (collectively, "Services"). FinancialTrackr is distributed exclusively through official app stores (Apple App Store and Google Play Store). By downloading and using our app, you agree to both this privacy policy and the respective app store's terms and privacy policies.

Information We Collect

Categories of Personal Information Processed:Depending on your use of our mobile app, we may have processed the following categories of personal information (as defined in the California Consumer Privacy Act "CCPA" and other applicable privacy regulations) in the last twelve months:

Personal Identifiers: name, alias, email, device identifier, mobile advertising IDs (Apple IDFA, Android AAID), push notification tokens, IP address, etc.
Customer Records Information: name, address, telephone number, bank account number, credit card number, debit card number, or any other financial information.
Commercial Information: products or services interaction, purchase history, app store transaction data, subscription information, etc.
Geolocation Data: location data derived from IP address or device location services (with your permission).
Device and App Usage Information: app interactions, crash reports, performance data, device type, operating system version.
Biometric Information: biometric identifiers used for authentication (Touch ID, Face ID, fingerprint) when enabled by you.

In special cases and with your consent, we may collect additional personal information that is not described in this document.

How We Collect Information

Information You Give Us Directly:We collect information that you give us directly, such as:

- Profile information, such as your name, alias, email, and password
- Information you provide to us while using our mobile app
- Information you provide when seeking help from us, such as your name, telephone number, and records of the issues you experience
- Billing information, such as your name, payment card number, payment account details, and billing address (processed through app store payment systems)
- App permissions you grant (camera, contacts, location, notifications, etc.)

Information We Collect When You Use Our App

We may collect other information automatically when you use our mobile app, such as:

- Information about your device, hardware, and software, such as your IP address, device identifiers, mobile device identifiers (Apple Identifier for Advertising [IDFA], Android Advertising ID [AAID]), platform type, operating system version, app version, device settings, and hardware specifications.
- Geolocation data derived from your IP or device location services (only with your permission).
- App usage information, including features used, time spent in app, and navigation patterns.
- Device event information such as crash reports, error logs, system activity, and app performance data.
- Push notification interaction data and preferences.

Our mobile app uses local storage, app preferences, mobile analytics SDKs, and similar technologies to collect your personal information and other information.

You can manage app permissions and data collection through your device settings (iOS Settings >Privacy or Android Settings > Apps & notifications). You may also opt out of certain types of tracking through your device's advertising settings or via our in-app privacy controls.

Information Provided to Us by Third Parties

We may receive information about you from third parties, including app stores, mobile analytics providers, and advertising networks. You will have consented to the transfer of your information either through the third party, the app store, or through our app.

How We Use Your Information

We use your personal information to:

- Provide, improve, and develop the mobile app and services
- Provide customer support for the app
- Operate our business
- Measure app performance, user engagement, and the effectiveness of our communications
- Detect security incidents and protect against fraud
- Send push notifications and personalize our communications with you
- Process app store transactions and manage subscriptions
- Other purposes you consent to in special cases

We retain the information we collect for as long as necessary to provide the app and services, and we may retain that information beyond that period if necessary for legal, operational, or other legitimate reasons.
We may also de-identify, anonymize, or aggregate the information we collect, or collect it in a way that does not directly identify you. We may use and share such information as necessary for our business purposes and as permitted by applicable law.

Legal Basis for Processing

Our legal basis for processing your personal information depends on the type and context around the information we collected and the applicable privacy regulation. We typically rely on at least one of several different legal bases to process your personal information, including:

- your consent to process the information (including app permissions you grant)
- necessity for the performance of the app services or another agreement with you
- a legal obligation to process your information
- a legitimate interest in processing the information

Information We Share with Third Parties

Except as described below, we do not share, sell, or otherwise disclose personal information to third parties.

- Service Providers: We may use third parties to help support or provide the app services, including mobile analytics providers, push notification services, cloud storage providers, and customer support platforms. These third parties may collect and process your personal information on our behalf.
- App Store Providers: We share certain information with Apple and Google as required for app distribution, payment processing, and compliance with their platform requirements.
- Affiliates and Subsidiaries: We may share personal information with our companies in which we have an ownership interest as is necessary for the purposes outlined in this notice.
- Mobile Advertising Partners: We may allow third-party advertising partners to utilize mobile advertising SDKs and other tracking tools to collect information regarding your use of the app for targeted advertising purposes.

In special cases and with your consent, we may share personal information with other third parties that is not described in this document.

Where We Hold Your Information

Personal information we collect may be stored and processed for the purposes set out in this document in Canada and the United States, as well as in secure cloud storage services. You consent to the transfer of your personal data outside of your country of residence, you acknowledge that your personal information may be transferred to recipients in countries that may not offer the same level of privacy protection as the laws in your country of residence or citizenship.

How We Protect Your Information

We use both technical and organizational measures to help protect your personal information, including encryption for data transmission and storage, secure authentication methods, and regular security assessments. However, we do not guarantee the absolute security of your information. You play a role in the protection of your personal information as well by keeping your device secure and managing app permissions appropriately.

Children

The app is not designed for anyone under the age of 13. We do not knowingly collect personal information from children under 13. In the case we discover that a child under 13 has provided us with personal information, we immediately delete their information from our systems and remove the app from their device if technically possible. If you are a parent or guardian and are aware that your child has provided us with personal information without your consent, please contact us immediately.

Your Rights and Controls

You have certain rights over your personal information. You may exercise the following rights by contacting us directly and making a request. Prior to exercising the rights, we may require you to verify your identity (and in certain cases, the authority to exercise your rights), and we may also charge a small fee to fulfil the request.

App-Specific Controls:
- Manage app permissions through your device settings (iOS: Settings > Privacy, Android: Settings > Apps & notifications)
- Control location access through device location settings
- Disable push notifications through app settings or device notification settings
- Manage advertising preferences through device advertising settings (iOS: Settings > Privacy >Apple Advertising, Android: Settings > Google > Ads)
- Delete the app and associated local data by uninstalling it from your device

Depending on where you are using our app, you may be entitled to the rights provided by the California Consumer Privacy Act, or the EU General Data Protection Regulation.

Third-Party Services

Our app may contain connections to other third-party services or integrate with external platforms. If you interact with a third-party service through our app, you should consult that service's privacy policy as your use would be governed by their practices. This includes app store services, social media integrations, and external financial institutions.

Changes to This Document

We will occasionally update this document and will notify you of material changes through the app, push notifications, or by publishing the changes on our website. We encourage you to check our privacy policy periodically to ensure that you are aware of the current version of this document. Continued use of the app after changes constitutes acceptance of the updated policy.

Contact Us

If you have questions about this privacy policy, please contact us through the app's support feature or send us an email to

Right to Contact a Data Protection Authority

If you have a concern about how we collect and use information, please contact us. In certain jurisdictions, you may also have the right to contact your local Data Protection Authority instead. Please reach out to the applicable Data Protection Authority.

Last Update: September 25th, 2025